Return Policy
Return & Refund Policy
We want you (and your pet!) to love your purchase. If you are not completely satisfied, we accept returns within 14 days of delivery.
Eligibility:
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Items must be unused, in original packaging
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Proof of purchase is required
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Returns must be initiated by contacting our support team
 
Non-Returnable Items:
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Personalized items
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Used pet products (for hygiene reasons)
 
Refunds are issued to the original payment method once the return is received and inspected.