Return Policy

Return & Refund Policy

We want you (and your pet!) to love your purchase. If you are not completely satisfied, we accept returns within 14 days of delivery.

Eligibility:

  • Items must be unused, in original packaging

  • Proof of purchase is required

  • Returns must be initiated by contacting our support team

Non-Returnable Items:

  • Personalized items

  • Used pet products (for hygiene reasons)

Refunds are issued to the original payment method once the return is received and inspected.